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Error Signing In or Registering

If you have experienced an error message when trying to sign in or register (usually on an IPhone) please follow the directions below to help resolve the problem.

NCSPA uses Wild Apricot to manage our membership, directory and member’s only section. When you sign in or register – cookies may be placed on your computer by Wild Apricot or a third party. This must be turned on for the site to function properly.

Accepting cookies

Within your browser settings, you can choose whether to accept cookies. To access Wild Apricot sites, you need to enable cookies (which most browsers do by default). For instructions on enabling cookies in different browsers, click here.

If you using Safari as your browser, you also need to enable cross-site tracking by disabling the Prevent Cross-Site Tracking option.

What is a cookie?

A cookie is a chunk of data – typically stored as a text file – that is placed on your computer or other device when you visit a particular website.

The cookie is used to identify your device to the website when you visit again so the site can load your preferences, automatically accept your credentials, or otherwise personalize the experience. Cookies do not store personal information about you, just information identifying your device.

Third-party cookies

You can also separately control whether to accept third-party cookies – cookies placed by third party services that are integrated into the website you are visiting.

For example, third-party cookies are used by Google Analytics for tracking website traffic, and by Wild Apricot to embed its functionality on non-Wild Apricot sites using widgets. You only need to enable third-party cookies only if you are using third-party services that require you to do so.

By default, Safari blocks third-party cookies, while Firefox and Chrome accept them. Internet Explorer blocks third-party cookies by default but allows users to accept them from Wild Apricot and other sites. Some firewalls or browser plug-ins may affect your browser’s cookies settings.

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